Privacy Policy
Last updated: December 2025
Early Years Physiotherapy Pty Ltd (ABN 82 642 213 483) (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. What Information We Collect
We may collect the following information when you use our website or contact us:
Name and contact details (phone number, email address, suburb)
Basic information about your enquiry or your child’s needs
Any details you provide through our online contact form
2. How We Collect Information
Information is collected when you:
Complete a form on our website
Contact us by phone, email, or in person
Access our website, which uses Google Analytics and cookies to collect non-identifying data about website traffic and usage trends
3. How We Use Your Information
We use personal information to:
Contact you to arrange appointments or respond to enquiries
Manage bookings and administrative records
Coordinate with billing providers or the NDIS as required
Improve our website and services
4. Disclosure of Information
Your information remains confidential and is only shared when necessary to:
Provide physiotherapy services
Coordinate billing or funding arrangements (e.g. NDIS or approved service providers)
Comply with legal obligations
We do not sell, rent, or trade your personal information.
5. Storage and Security
We store client information electronically within secure systems used by our practice management software. We take reasonable steps to protect all data from misuse, loss, unauthorised access, or disclosure.
6. Access and Correction
You may request access to or correction of your personal information at any time by contacting us in writing. We will respond to your request within a reasonable timeframe.
7. Cookies and Analytics
Our website uses cookies and Google Analytics to monitor traffic and user behaviour. This information is collected anonymously and helps us improve our online experience.
8. External Links
Our website contains links to other websites (for example, professional associations). We are not responsible for the privacy practices or content of these external sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
10. Contact Us
If you have any questions or concerns about our privacy practices, please contact:
Early Years Physiotherapy Pty Ltd
Level 2/Suite 3 Treetops Square, Classic Way, Burleigh Waters QLD 4220
0483 827 867
hello@earlylearningphysio.com.au